Privacy Policy

The Neutral Acre Co respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Order details

Automatic Information

When you browse our website, certain data may be collected automatically, including:

IP address
Device type
Browser type
Pages visited
Basic analytics data

Payment Information

Payments are processed securely through third‑party providers. We do not store your full payment details.

How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchase
Provide customer support
Improve website performance and user experience
Send updates or promotional content (only if you opt‑in)

We do not sell or rent your personal information to third parties.

Sharing Your Information

We only share your information with trusted service providers when necessary, such as:

Payment processors
Delivery carriers
Website hosting and analytics services

These providers are required to protect your information and use it only for the services they perform.

Cookies & Tracking Technologies

Our website may use cookies to:

Improve functionality
Remember your preferences
Analyse website traffic

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no online system is completely secure, and we cannot guarantee absolute protection.

Your Rights

You may:

Request access to the personal information we hold
Ask for corrections if your details are inaccurate
Request deletion of your information (unless required for legal or order‑related reasons)

To make a request, contact us at admin@theneutralacreco.com.au

Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Neutral Acre Co Email: theneutralacreco@gmail.com